FAQ

Where can I find the latest updates on what’s happening with your ministry?

Our most frequent updates are available on this blog. However, we also regularly send out a newsletter by email and snail mail (to addresses in the USA) called the Pubols Post. It includes updates, prayer requests and answers to prayer. To be added to our email and/or snail mail lists, just send us your contact information.

You can also follow us on Facebook, and Heather on twitter, vimeopinterest, and flickr.

How can I learn more about you and your organization?

We are members of Wycliffe USA. Learn more about us here. You can learn more about Wycliffe USA by going to these key topics: History & Beliefs, Annual Reports, Associated Organizations.  We have been seconded by Wycliffe USA to serve as staff of the Wycliffe Global Alliance which is a global community of more than 100 organizations, including Wycliffe USA, that participate in the global Bible translation movement. Jeff serves with the IT team of the Wycliffe Global Alliance Europe Area and Heather serves with Wycliffe Global Alliance's Communications Department.  For more than a decade we have served Wycliffe in various locations including South Africa, Kenya and the USA, as well as helping on short-term projects in several countries in Africa, Asia and Europe.

How can I learn more about Bible translation work happening around the world?

The Wycliffe Global Alliance has information about Bible translation and language development in progress around the world. The web site contains information about every country in the world, as well as stories and prayer requests organized by country, language group and topic.

How can I arrange for you to speak at my church or to my group?

You can find our available speaking dates on our on-line calendar.  If we are not in your area, we may be able to call in to your group or church service via a free skype call.  We have a special skype account set up for this; please contact us for this information.  However, please know that our internet connectivity is not always consistent, so this is not always possible.

For other ideas for how to promote our ministry, please go to this link.

How can you help my church?

When we are in your area, we may be able to serve your church with our skills in IT and communications.  Jeff can be available to repair computers and other computer related equipment at your church. Heather can be available to consult with your church on effective ministry publicity including how to utilize media well and how to safely use online communication. You can find where we will be on our on-line calendar, or invite us to come to your area by contacting us. Priority is given to churches which are part of our ministry team.

How can I pray for you?

We provide a list of prayer requests and answers to prayer in our regular newslettersRegular prayers for continued growth in our relationship with Jesus and for God to give us wisdom and leadership in our work are greatly appreciated.  Wycliffe has created a tool that can give you guidance for how to regularly pray for us or others serving in cross-cultural ministry.  You are also welcomed to contact us for our most current prayer needs. Prayer information about Bible translation projects can be found on wycliffe.net. Learn more about praying for our ministry. 

How can I join your team as a ministry partner?

Our Wycliffe ministry is not possible without individuals, churches and other groups who partner with us through prayer, encouragement and/or giving.  If you'd like to become a partner with our Wycliffe ministry, fill out our on-line invitation to partnership form to let us know how you'd like to be involved. This form is not a contract or legally binding agreement.  It is simply a commitment form that lets us know how you intend to be involved in our Wycliffe ministry.

Learn more about the vital role of ministry partners.

Can we send you a care package?

Generally, no. Customs regulations prohibit certain things from being mailed between different countries. Import fees on some items can make it very expensive to receive packages, and many items are now available worldwide.

However, there may be times when receiving a package is possible. Before you decide to send a package, please contact us so that we can let you know if it will be advisable and provide you with mailing instructions. It is important that you receive and follow these instructions before mailing a package. We will also send you a list of items for a care package that we like that are not available where we are living, adhere to customs regulations and do not have expensive import fees. You can find our current mailing address in on our most current newsletter under contact us.

How can I give a financial gift?

Organizations in more than 25 countries worldwide are able to accept and process gifts that could be designated to the preference of our Wycliffe ministry. Please send all financial gifts directly to the Wycliffe office in the country where you are giving from referencing our name (J/HPubols) and, when needed, account number (219208), to ensure your gift is directed appropriately. Learn more about giving to our Wycliffe ministry. 

In the USA, financial gifts should be directed to Wycliffe Bible Translators USA. Please make checks out to Wycliffe Bible Translators and mail them to PO Box 628200, Orlando, FL, 32862. Include a separate note indicating that your gift is for the preference of Jeff & Heather Pubols, Acct 219208. To give by phone, call 1-800-WYCLIFFE. Click here to give on-line. Or give by Electronic Funds Transfer (EFT).  By request, single gifts of $1200 or more can be distributed in monthly increments over one year.  If you would like to do this, include a this request in the note with your gift.

It is also possible to give a corporate matching gift, a gift of financial securities, or legacy/planned gifts. Click here to learn more about the missionary support plan - a program that enables you support us now or after your lifetime with a one time gift of $10,000 or more made in cash or other assets. Gifts from the USA are tax deductible.

In Canada, financial gifts should be directed to Wycliffe Bible Translators of Canada. Gifts can be mailed, completed on-line or by pre-authorized payment, or done by phone. Click here for information about these giving methods. Please provide our names and household account number (Jeff & Heather Pubols, project 53847) to ensure your gift is designed to our ministry. For gifts given by mail enclose a SEPARATE NOTE, with your name, address and phone number, indicating that your gift should be designated to the ministry of Jeff and Heather Pubols, project 53847.

*Note: It is preferred that our Wycliffe Canada project number, 53847, is used for gifts given through Wycliffe Canada. However, our household acct, 219208, is also recognized.

In South Africa, financial gifts should be directed to Wycliffe Bible Translators, South Africa.  Gifts should be made via electronic funds transfer to: Standard Bank, Kempton Park, Bank Code: 012442, Account number: 020263309. Please reference both name of the donor (your surname and initials) and Wycliffe ministry recipient (J/HPubols). Please provide Wycliffe South Africa with your surname, first names, postal address, email address, contact landline and contact cell so that you can receive a receipt for your gift. You can provide this information on their on-line form or by fax (011 452 2715). Please be aware that these receipts are not tax certificates.

In the UK, financial gifts can be given online on the Wycliffe UK website. Designate your gift to a member/project and fill in "J/H Pubols, 219208" in the field for member or project name.  You can also give in the UK by check, direct debit, gift aide, or over the phone.  Checks should be sent with a separate note specifying that your gift is to be designated to the preference of Jeff & Heather Pubols, 219208. For more information email askus@wycliffe.org.

If you live in another country and would like to give to our Wycliffe ministry, please find the contact details of the Wycliffe organization in your country and contact them for more information. Click on the continent and then country on the menu on the left side of this page to find the correct organization. Please also contact us so that we can help you with the process.

Are my financial gifts tax deductible?

Cash gifts from US citizens received by Wycliffe USA are eligible for a US tax deduction.  Gifts of $25 or more are eligible for a charitable tax receipt in Canada. Tax certificates are not issued for financial gifts in South Africa.  Gifts from other countries may or may not be tax deductible depending on local tax laws.

How do I contact Wycliffe to resolve a problem with a gift?

In the USA please contact Wycliffe USA donor relations department: 1-800-WYCLIFFE ext. 3705, donor_relations_orlando@wycliffe.org.

In Canada please contact Wycliffe Canada: receipts@wycliffe.ca, 1-800-463-1143 (ask for the Receipts Department).

In South Africa please contact Wycliffe South Africa: wycliffe_sa@wycliffe.org, +27 (0) 11 452 2715.

In the UK please contact Wycliffe UK: askus@wycliffe.org, +44 (0) 1494 569100.

In Kenya please contact Carol Kamau of Bible Translation and Literacy, Kenya or call +254 20 271 4942.

In Sweden please contact Folk & Sprak – Wycliffe Bibelöversättare: info@folk.se, +46 (0)8-385530.

In South Korea please contact Global Bible Translators:Jeong Yeun Lee, +82 (0)31 418 5324

In Australia please contact the finance department of Wycliffe Australia: finance_australia@wycliffe.org, +61 (0)3 9712 2777.

From another country, please find the contact details of the Wycliffe organization in your country and contact them for more information. Click on the continent and then country on the menu on the left side of this page to find the correct organization.

Can we contribute to your ministry through a non-cash gift?

Yes! There are  lots of other creative ways that people have given in addition to financial contributions. Some have blessed us with houses to stay in, cars to drive, equipment, meals, care packages, and more.  We greatly appreciate the ways that God has provided for us through the resources others have shared with us.

In the USA you can participate in the Wycliffe USA Gift in Kind program to turn the value of items like used cell phones, jewelry, cars, boats and more into cash gifts to our Wycliffe ministry.   Some non-cash gifts may be receipted and eligible for a US tax deduction.

In the USA you can also give assets including stocks, bonds, real estate, retirement savings, and life insurance. Gifts of this kind are processed by the Wycliffe Foundation. Click here to learn more. Please be sure to let the Wycliffe Foundation staff know that you desire to give your gift to our Wycliffe ministry.

How is the money I donate used?

Of the money sent to Wycliffe given to the preference of our Wycliffe ministry, 90 percent goes to our Wycliffe ministry account to cover our salaries, taxes, ministry expenses, insurance and retirement. Ten percent is directed to Wycliffe’s general fund in order to cover valuable administrative services that benefit us including computer support, financial services, and facilities maintenance. Learn more about giving to our ministry.

* For gifts given outside of the USA, an additional 5% is sometimes taken by the organization receiving the gift to cover processing and funds transfer expenses.

If you have any further questions, please don’t hesitate to contact us. Thank you!